EXCHANGE & RETURN POLICY
If you want to make any changes or returns, choose the way you made your purchase
1) Modifications or returns of custom-made Lingerie ( COLOMBIA ONLY)
Almost Naked Co will cover all shipping costs nationwide for measurements modifications and garment adjustments, it will also cover these costs for quality adjustments if necessary.
In case you want to make a design change that had not been previously specified at the time of the appointment, you must cover the shipping costs ✨
It is important to bear in mind that to carry out an excellent process, the lingerie must be without signs of use if it has been received recently, or send it in a perfect state of cleanliness if it is for quality terms.
In case of not having complete satisfaction with the design, Almost Naked will repeat the design 1 time only with the comments made and will cover the shipping costs, also , the design must be returned in the original packaging.
To make your change write to our WhatsApp +57 3183589407
2) Modifications and returns of lingerie on a size. (COLOMBIA ONLY)
In case of requiring a change or modification of your lingerie, having selected a size for the manufacture of your design, you must cover the shipping costs to carry out the process, You must cover the delivery of your address to the atelier and the atelier to your address ♥ ️.
In case of an exchange or return due to warranty terms, Almost Naked will cover all shipping costs and will send a new lingerie or make the necessary modifications.
It is important to bear in mind that to carry out an excellent process, the garment must be without signs of use if it has been received recently, or send it in a perfect state of cleanliness in case of warranty, additionally it must be sent in its original packaging . ✨
To make your change write to our Whatsapp +57 3183589407
3) For exchanges and returns internationally.
For international customers Almost Naked only sells for the moment on a size, because of these it is very important to have in mind that in case of requiring a change or modification of your garment, you must cover the shipping costs from your address to the atelier and from the atelier to your address ♥ ️.
To be sure of your size we have our size guide published on our website (by clicking here), on this page you can be sure of your size and add notes to take into account in your order. Keep in mind that the measurements are in CENTIMETERS.
It is important to carry out an excellent process that the lingerie or the set you send is without signs of use, with the accessories and must be sent in its original packaging. ✨
To make your change write to our WhatsApp +57 3183589407
Thank you for being a part of Almost Naked Girls ♥ ️